Patient Rights & Responsibilities
For all planned cases, Customer service executive shall inform you a day prior on date and time of arrival.
Rights
Being a valued patient, you and your family have the following Rights:
- To be informed and educated in a language that you can understand
- To receive medical advice and treatment which fully meets the currently accepted standards of care & Quality
- To be given a clear description of your medical condition, estimated cost of treatment and to involve you in decision about your care
- To have your privacy & dignity and your religious and cultural beliefs respected
- To have information regarding your medical condition kept confidential
- To have information of your care providers
- To have a safe and protected environment for you & your relatives
- To make suggestions & voice complaints
- To refuse treatment
- To have access to your clinical records
- To be protected from physical abuse and neglect
- To obtain informed consent from you before any procedure/ surgery/ treatment/ anesthesia/ initiation of any research protocol/ blood & blood product transfusion
- Right to seek an addition opinion regarding clinical care
Plan your Visit
Know what to expect and get tips to make your visit easy and comfortable.
All about Appointments
Here’s what you need to know to request your first appointment.
Patient Rights & Responsibilities
Our healthcare team is committed to serving you with compassion and the best quality medical care.
